During a XenMobile training last  month I got a error message while logging on to the XenMobile 8.6 Device Manager Console. Didn’t pay much attention to it then, because i assumed something went wrong during the install of Citrix XenMobile Device Manager, a simple reinstall of XDM resolved the error message. Prior to upgrading an existing XenMobile 8.6 production environment to 8.7 I got the same error message again “Cannot load labels files”

XD87-022

 

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Recently Citrix released XenMobile 8.7 which includes updates and enhancements to the following components: App Controller, Device Manager, WorxHome, and WorxMail. The complete overview can be found in Citrix eDocs. In addition to the support of the Dutch language in WorxHome & WorxMail we have several users equipped with a Windows 8.1 RT tab, which couldn’t be managed by the previous version 8.6. We decided to be a early adaptor and upgrade our existing environment! The recommended upgrade order for the several components is:

  1. Netscaler (NS)
  2. XenMobile Device Manager (XDM)
  3. XenMobile Netscaler Connector (XNC)
  4. XenMobile AppController (XAC)
  5. MDX Toolkit to wrap .ipa & .apk files (WorxMail/WorxWeb)

This article will only cover upgrading XenMobile Device Manager 8.7 & XenMobile AppController 2.10.

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